I-Cable 130mbps vs. PCCW 8mbps broadband internet ?
After going through all the previous threads related on this topic on the forum, I feel still quite unsure about what the best option is.
I am moving into my new flat in Sheung Wan end of this week. While the flat is modern, the building itself is an old building and only PCCW and I-Cable cover the building.
Now here is the dilemna:
- I-Cable advertises 130mbps broadband internet and has a package incl. TV (73 channels + Sports package with olympics and european football) for HKD 338
- PCCW offers 8mbps broaband internet and Now TV standard TV package (29 channels + English news package) for HKD 224
To be honest, I am not too fussed about the TV offering but I would need a good and reliable internet connection (downloads, movie streaming, skype etc). On paper the 130mbps vs. 8mbps seems quite impressive but PCCW argue that the 130mbps advertised by I-Cable is shared while the 8mbps they offer is allocated to me.
I'm not an expert and perfectly aware that I would never be any close to 130mbps in reality, but will I-Cable still be faster than PCCW ?
Any ISP is only as good as the last missed appointment or person in a call center who was having a bad day. I don't think it is possible to find an ISP in the world that doesn't have the word "SUCKS" attached to it in some forum or blog or whatever.
I didn't have any real problem with iCable. Installation was same day as the order, and repairs (three over two years) were usually within 24-48 hours. Once was static in the line out at the buildings switch, another was a failing modem. Can't remember the third. Did have threes days down once but that was when a digger cut the line in front of the building on a holiday weekend while replacing some water pipes (it was quite a mess actually). Switched to my other line during that period so didn't bother me all that much.
So you have to pick between i-cable and PCCW? errr bleh!
I had slow slow practically unusable service when I first started out with i-cable. They later wanted to upgrade me, but I declined. One thing I would say is that I had more difficulty getting english speaking customer service with i-cable than I did with HKBN.
I haven't personally had PCCW, but from what I understand the Internet quality is pretty good; it's the business practices that are *ahem* lacking.
Went for PCCW in the end as the salesman at I-Cable didn't convince me. He promised they would come the day after to install the modem and the minute I said I would join he told me the earliest they can install it will be in 5 days as they ran out of modems.. After saying I would not join if they couldn't make it the day after, he was able to arrange it for the day after.. Anyways, said I was no longer interested and got 14 miscalls today from the salesman So PCCW it is instead !