Nearly 400 passengers were stranded aboard a Cathay Pacific Airways jet for more than seven hours Tuesday at San Francisco International Airport, adding yet another planeload of angry consumers to a growing industry backlash.
Passengers boarded Flight CX873 to Hong Kong just after midnight Tuesday for a 1:20 a.m. departure. But the Boeing 747 never left the gate.
"We sat there three hours before they said anything," said Mark Valenta, a newlywed for whom the flight was to have been the start of a dream honeymoon to Asia. "Then the PA system went down, the lights were going on and off, babies were crying. It was a nightmare."
And it lasted the entire night.
It wasn't until 7:30 a.m. that the flight finally was canceled due to equipment problems and passengers disembarked.