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samsonite suitcase repair

  1. #1
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    Apr 2010
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    Clearwater Bay
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    samsonite suitcase repair

    I have an old samsonite oyster with a broken lock & a new light weight samsonite & one of the wheels has broken. Anyone know if samosonite have a repair centre or if others can do the repair. I can't find a Samsonite website for HK just for China & that's in Chinese without an english link. I looked at the old threads on here but not sure if suggestions are still relevant & nobody mentioned if Samsonite did have a repair centre. Thanks

  2. #2
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    Join Date
    May 2008
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    115
    I dropped mine off at the Samsonite shop in the Times Square shopping mall... got it back ~10 days later.

  3. #3
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    Aug 2009
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    757
    here is the number 2422 2611

    your right website in Chinese for HK

  4. #4
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    Apr 2010
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    Clearwater Bay
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    12
    Thanks so much for those quick replies. I will follow up on that number!

  5. #5
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    Apr 2010
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    Clearwater Bay
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    Called the number & was advised to take them to any samsonite store. Was good that I called first though as they were able to tell me that they had the replacement pieces in stock. Took 3 weeks to get the lock replaced