Results 1 to 4 of 4
Like Tree2Likes
  • 1 Post By TheBrit
  • 1 Post By elle

Kindle Repair in Hong Kong?

  1. #1
    Registered User

    Join Date
    Aug 2011
    Location
    Caine Road, Central
    Posts
    4

    Kindle Repair in Hong Kong?

    Hi guys,

    New here in Hong Kong.

    Just wondering if anyone here knows a good, reliable place to get electronics -- like the Amazon Kindle 3 -- fixed? I know there aren't any service centers here -- also I've asked for troubleshooting help from Amazon after my screen froze, but they said I could just buy a new one, which I don't want to do if I can have it repaired by some other willing party. Thanks!

  2. #2
    Registered User

    Join Date
    Oct 2010
    Posts
    7,890
    That is a really strange response from Amazon - I called them with a cracked Kindle screen and they sent me a new one, completely free of charge and even included a pre-paid return envelope for the broken one. No idea why you got a very different response. Sorry I can't help with your question, other than suggesting to give it another go calling Amazon.
    dear giant likes this.

  3. #3
    dth
    dth is offline
    Registered User

    Join Date
    Jul 2010
    Posts
    56
    Yep me too - I'm on my 6th Kindle now, all replaced FOC. They don't bother asking you to return them anymore either. My latest second gen has a third gen screen in now which is even better. I've totally honest with them each time too. When they asked how I thought it had been broken I said I was out until 6am in Wanchai and didn't remember.

    Their refunds may be based on purchases, though. I buy a minimum of three books a week from them - perhaps that's why they're generous towards me?

  4. #4
    Registered User
    elle's Avatar

    Join Date
    May 2003
    Location
    Discovery Bay, Hong Kong
    Posts
    2,128
    Quote Originally Posted by cinnamon.swirl View Post
    Hi guys,

    New here in Hong Kong.

    Just wondering if anyone here knows a good, reliable place to get electronics -- like the Amazon Kindle 3 -- fixed? I know there aren't any service centers here -- also I've asked for troubleshooting help from Amazon after my screen froze, but they said I could just buy a new one, which I don't want to do if I can have it repaired by some other willing party. Thanks!
    Make sure you talk to their Kindle customer service, not just Amazon customer service. They have a call back function - thus no IDD charges for you. I had a problem with my Amazon Kindle cover and got a replacement within 4 days, no questions asked and no need to return the old one.
    dear giant likes this.

Similar Threads

  1. iPhone 4 Repair Hong Kong/Kowloon
    By Vonbraun in forum Telecom, Mobile Phones & Data
    Replies: 5
    Last Post: 19-08-2011, 09:24 AM
  2. Kindle in Hong Kong
    By Stirling in forum General Technical Discussions
    Replies: 31
    Last Post: 14-06-2011, 01:09 AM
  3. cellphone parts & housing for repair in hong kong
    By tocache in forum Telecom, Mobile Phones & Data
    Replies: 3
    Last Post: 28-01-2011, 10:42 AM
  4. Replies: 2
    Last Post: 14-09-2010, 08:22 PM
  5. Replies: 2
    Last Post: 27-11-2009, 12:25 PM

Tags for this Thread